We build you a dedicated team member — without the salary.
Back of House handles enquiries, pricing, and follow-ups. Your real team focuses on what they do best — selling and delivering exceptional events.
The proposition
Back of House integrates into your venue like a new hire — learning your voice, your pricing, your standards. But without the salary, the sick days, or the 3-month ramp-up. Your real team is freed up to do what they do best: sell, host, and deliver unforgettable events.
What we handle
You focus on your venue. We handle the back office.
Every message read, understood, qualified. Budget, timing, fit — sorted before it reaches you. No more tire-kickers.
The right price for the right date. Dynamic, data-driven, always in your control. We optimise, you approve.
Every reply sounds like you — warm, professional, on-brand. Your voice, your standards. Never robotic.
Polite persistence at the right intervals. We chase until they book or bow out. Nothing falls through.
We know when to hold and when to flex. Counteroffers that protect your margins and close deals.
You hear from us only when it matters. A decision only you can make. The rest, we handle quietly.
The results
What happens when your back office never sleeps.
Stop drowning in inbox admin. Let Back of House handle the back office while your people focus on closing deals and creating experiences.
How it works
Link your email, website forms, or enquiry channels. We learn your tone, your pricing, your preferences. Takes about ten minutes.
From first reply to final follow-up, we handle the conversation. Qualifying, pricing, negotiating — all behind the scenes.
Get notified only when a booking needs your sign-off. Review the conversation, approve, done. Everything else runs without you.
How we work
Every email we send could have come from you. Warm, professional, specific to the enquiry. Never robotic.
Pricing based on real signals — seasonality, demand, your history. Not guesswork, not vibes.
We don't ping you for every little thing. We escalate thoughtfully — only when genuine judgment is needed.
Every enquiry tracked. Every follow-up scheduled. Nothing lost. Nothing forgotten. Ever.
Get in touch
Talk to us about how Back of House can run your enquiries, pricing, and follow-ups — while your team focuses on what matters.
Or email us directly: hello@backofhouse.tech